+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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Canadian Passport - Mail-In Application Timelines

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I sent the form page for an update yesterday and received an email response today - they were able to confirm that the application was received and it is being processed (last week i had filled the form and at the time they said that it was not in their system yet). That at least gives me hope they are working their way through it. Hopefully this encourages you.
Did they give you a file number by any chance? Or just confirmed that it’s being processed?
 
Were you applying for your very first passport? I'm wondering because I had to submit the same application that is needed if you are applying for the first time due to having a damaged passport and couldn't renew it.

It's the very first one since becoming a Canadian citizen! Update, they called guarantor today again, and she confirmed everything so they are issuing the passport soon!
 
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Did they give you a file number by any chance? Or just confirmed that it’s being processed?
No they did not. They just confirmed that it is being processed. Glad to know your cc was charged, hopefully will print and be sent soon. I haven't seen a cc charge yet.
 
It's the very first one since becoming a Canadian citizen! Update, they called guarantor today again, and she confirmed everything so they are issuing the passport soon!
This is great news, can you please let us know when you receive it in the mail and if they send you a tracking #.
 
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Update
Application Delivered: Jan 8
CC charged: Jan 18
Called the passport office today (1-800-567-6868), Jan 20, and was given a tracking number for my citizenship certificate.
Was also told to check back in a week to see if they had an update on whether my passport was printed and ready to be mailed.
 
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Those who received their Passport and citizenship certificate by mail, Do you have to sing the delivery receipt in person, or does it come via regular Canada post and any one in the home can take the Passport and Citizenship certificate on your behalf. ?
If it comes through regular Canada post mail, then is it delivered to a person at door or they just drop it in you mail box. ?
 
Update
Application Delivered: Jan 8
CC charged: Jan 18
Called the passport office today (1-800-567-6868), Jan 20, and was given a tracking number for my citizenship certificate.
Was also told to check back in a week to see if they had an update on whether my passport was printed and ready to be mailed.
Glad everything got sorted. So I called 2 days ago and they said it was being processed, called again today because i saw no charge and was told my application was rejected due to my guarantor not signing the photocopy of my drivers license and leaving daytime phone number blank. Also because there was a 2 month gap in my occupation history (although i had no work). They provided a tracking number for all my things. I will have to wait for them to return, for now i will redo the app and have everything prepared so the moment I get everything, will be sent by mail again.
 
Update: Just received our citizenship oath by xpress post, along with the receipt for the $160 charge. It doesn't have a tracking number for the passport, it just says that the passport will be delivered by courier.

Application Sent: December 18th, 2020
Application Delivered: December 21st, 2020
Credit Card Charged: January 8th, 2021
Guarantor call: January 13th, 15th, 18th (missed first two calls)
Request for info/application status: January 20th, 2021
Citizenship oath returned: January 21st, 2021
Answer to information request: January 21st, 2021 (passport has been sent out the day before and tracking number)
Passport received in mail: January 22nd, 2021

Good luck to everyone!
 
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Glad everything got sorted. So I called 2 days ago and they said it was being processed, called again today because i saw no charge and was told my application was rejected due to my guarantor not signing the photocopy of my drivers license and leaving daytime phone number blank. Also because there was a 2 month gap in my occupation history (although i had no work). They provided a tracking number for all my things. I will have to wait for them to return, for now i will redo the app and have everything prepared so the moment I get everything, will be sent by mail again.
Oh no! Sorry to hear that. Hopefully you’ll be able to resubmit soon, and they do seem to be moving fairly fast. Good luck!
 
Glad everything got sorted. So I called 2 days ago and they said it was being processed, called again today because i saw no charge and was told my application was rejected due to my guarantor not signing the photocopy of my drivers license and leaving daytime phone number blank. Also because there was a 2 month gap in my occupation history (although i had no work). They provided a tracking number for all my things. I will have to wait for them to return, for now i will redo the app and have everything prepared so the moment I get everything, will be sent by mail again.
If you still have that flight on the 13th, you’re better off calling and asking for urgent processing if you can show proof that you qualify.
 
Those who received their Passport and citizenship certificate by mail, Do you have to sing the delivery receipt in person, or does it come via regular Canada post and any one in the home can take the Passport and Citizenship certificate on your behalf. ?
If it comes through regular Canada post mail, then is it delivered to a person at door or they just drop it in you mail box. ?

I received my citizenship certificate today in my mailbox. It was in an expresspost envelope, which required a signature. However, it was just left in my mailbox.
Some people on this forum have reported receiving a delivery notice to go pick up their parcels from the post office. So really just depends.
 
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Update
Application Delivered: Jan 8
CC charged: Jan 18
Called for an update: Jan 20 and was given a tracking number for my citizenship certificate.
Certificate received in mailbox: Jan 22
Called for an update: Jan 22 and was given tracking number for my passport.
 
Last edited:
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Update
Application Delivered: Jan 8
CC charged: Jan 18
Called for an update: Jan 20 and was given a tracking number for my citizenship certificate.
Certificate received in mailbox: Jan 22
Called for an update: Jan 22 and was given tracking number for my passport.
Congrats...
 
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Update
Application Delivered: Jan 8
CC charged: Jan 18
Called for an update: Jan 20 and was given a tracking number for my citizenship certificate.
Certificate received in mailbox: Jan 22
Called for an update: Jan 22 and was given tracking number for my passport.
Did you guarantor received call?
 
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