If you read what I said, my app was delivered on Sept 16th not Sept 20th and ecas says they received it to their office Sept 16th. However I got my AOR on Oct 21st. Does that mean they started to process my application on Sept 20th?
So you received your AOR on Oct 21st, but they may have entered your file in the system on Sept 20th meaning someone actually worked on the file on that day after receiving it on the 16th. After that they will forward the file to the next dept. who issue the AOR. Since AOR are coming through an automated system, it took time for you to receive it and that is why there is date difference. Consider Sept 20th as your processing date even though it won't make any difference as they are way behind right now.
So you received your AOR on Oct 21st, but they may have entered your file in the system on Sept 20th meaning someone actually worked on the file on that day after receiving it on the 16th. After that they will forward the file to the next dept. who issue the AOR. Since AOR are coming through an automated system, it took time for you to receive it and that is why there is date difference. Consider Sept 20th as your processing date even though it won't make any difference as they are way behind right now.
Just reporting in case others are having similar issues,
AOR Oct 18, still unable to register for the new tracker, only eCas is up (status showing Received)
Message: Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.
Just reporting in case others are having similar issues,
AOR Oct 18, still unable to register for the new tracker, only eCas is up (status showing Received)
Message: Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.
I think it would be worth it if you can submit a second webform about the issue with the new webform complaining about the Cit Application number length... They'll need to fix it sometime and maybe complaining/opening a ticket will bring it in their radar
I think it would be worth it if you can submit a second webform about the issue with the new webform complaining about the Cit Application number length... They'll need to fix it sometime and maybe complaining/opening a ticket will bring it in their radar
Yeah, I'm not sure what they mean by 7 digits. Probably what @jojee2k6 mentioned but that's a lot of guess work lol. No clear instructions on the help for that field either.
I'm also still not able to register. I'm putting an issue with the new webform (with just the last 7 digits after C00 and also explaining that issue in the description).
I have a very stupid question to ask.
What is ecas? I have seen it on several posts where you guys mention "in process ecas". And where can i find out if mine is in process or not? I logged in the other day and there were several "in progress" items in my application. Which one is specifically is ecas?
