+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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Parents & Grandparents Program (PGP) 2023

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portal 1 email on 31-July-2024 and portal 2 email on 15-Aug-2024. eCOPR download on 19-Aug-2024.
Are you able to download the eCoPR? I received eCoPR in the PR portal on Aug 15 but I get technical error message when I download. Error says "There was a technical error when handling your request. Please try again later."
 
Are you able to download the eCoPR? I received eCoPR in the PR portal on Aug 15 but I get technical error message when I download. Error says "There was a technical error when handling your request. Please try again later."
Make sure you have the most recent version of the software you use (like Adobe Reader, Chrome or Edge).

If you’re having issues with Adobe Reader, you can

  1. Click on the Edit menu.
  2. Select Preferences.
  3. Select Accessibility.
  4. Ensure “Replace Document Colors” is not checked.
  5. Close Adobe Reader and try opening the document again.
This is copy paste from CIC website when there is technical error in downloading eCOPR
 
Make sure you have the most recent version of the software you use (like Adobe Reader, Chrome or Edge).

If you’re having issues with Adobe Reader, you can

  1. Click on the Edit menu.
  2. Select Preferences.
  3. Select Accessibility.
  4. Ensure “Replace Document Colors” is not checked.
  5. Close Adobe Reader and try opening the document again.
This is copy paste from CIC website when there is technical error in downloading eCOPR
Thanks for the research. These responses from IRCC is very generic and doesn't fit this issue. I can't even download the eCoPR. Once downloaded, I assume adobe should be able to open the file.
 
Thanks for the research. These responses from IRCC is very generic and doesn't fit this issue. I can't even download the eCoPR. Once downloaded, I assume adobe should be able to open the file.
did you change your browser? try switching to another browser and see if it helps
 
Submitted PCC and additional docs they requested. Decision says application in progress.

How long should it be from now? Medicals and biometrics all completed.

Thanks!
 
Just an update on my status as of today
Submitted Nov 18. 2023
Addl doc 26 Feb 2024
AOR June 16
Biometric July 18
PCC July 19
Biometric done July 22
Medical req July 19
Medical done Aug 6
Pre Arrival July 19
Sponsorship approval July 25
Medical passed Aug 12
Final Decision Aug 12
PPR Aug 13
PP Submitted Aug 21
Mississauga office
 
Tried different browsers, private window, phone, different computer, ... nothing works. In the portal current mailing address and PR photo is still in IRCC review. May be it has something to do with it?
mine was also under IRCC review but was able to download. raise web form and if not then wait for PR CARD itself. processing time shows 28 days.
 
Application Update:
Decision Made: Aug 21, 2024
Pre Arrival Letter: Aug 22, 2024 (Today)
Congratulations!

what office your file is at?
 
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portal 1 email on 31-July-2024 and portal 2 email on 15-Aug-2024. eCOPR download on 19-Aug-2024.

What is our VO? I got P2 email on 16th and we got the acknowledgement after we submitted the photo and address. But we did not the eCOPR yet. Will it be a email?
 
Still waiting for eCOPR.
P2 email:19-Aug
 
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What is our VO? I got P2 email on 16th and we got the acknowledgement after we submitted the photo and address. But we did not the eCOPR yet. Will it be a email?
LOGIN TO YOUR PORTAL AND SEE AT THE BOTTOM IF YOU HAVE OPTION OF DOWNLOADING ECOPR. YES EMAIL SHOULD COME WITH SUBJECT ' PR PORTAL (PR CONFIRMATION)-eCOPR'
 
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