Missing Application from IRCC portal

[tigerrex12]

This is a generic email that you received when you raised a webform

Have you received the same generic email? Are you facing the same trouble with an access to your application?

 

[Justkennie]

My application is back now, thank you, everyone!

Now, this is weird, it's gone again!

 

[tigerrex12]

Now, this is weird, it's gone again!

Seems they still have quite strange technical difficulties... I just don’t understand, can’t they really fix it by so far? Is that quite tough for them?

 

[Umarani]

Seems they still have quite strange technical difficulties... I just don’t understand, can’t they really fix it by so far? Is that quite tough for them?

my application also missed since yesterday, have to attach one document with in 2 days.

 

[Umarani]

My application also not able to find in visitor ircc portal, its bit urgent for me to upload one document , Please let me know if we get any resolution.

 

[azali]

Have you received the same generic email? Are you facing the same trouble with an access to your application?

I got same reply, i am sure this is a generic email.

 

[Barut]

Hello! we are having the same problem with our portal! we had an email saying we have a message and as we log in to our portal the application is missing. can someone else tell us when is going to be ok? since we already had our biometrics. Thank you

 

[fuzooli]

Great! Mine is still not... Can anyone else share, has his/her application appeared back in the system or not yet?

Mine is still not there

 

[anuraagmishra]

Hello! we are having the same problem with our portal! we had an email saying we have a message and as we log in to our portal the application is missing. can someone else tell us when is going to be ok? since we already had our biometrics. Thank you

I had the same issue. I called into the support automated number and it gave me the updated message. Call 1-888-242-2100. Unfortunately, I did say I need to read the message for the details so kind of stuck till tomorrow AM. Will probably wait 24 more hours, just to avoid the rush. I am assuming many people got the message together as I see you message was just 5 mins back. Hopefully it will self correct and I will not have to call in. It was positive news for me, hoping it's the same for you. Just need the UCI, Application number and the DOB. All 1 for IVR except when it asks if you want French (unless you are French and sorry for assuming). There is one option where you have to choose application status letter code in which case mine was 2 and letter V. So apart from that all 1s. Good luck.

 

[vancouverfly123]

Hi i just checked, i dont see my application too may be in few hours, lets keep this thread posted about this

mine is still empty

 

[azali]

mine is still empty

Yeah no one have reported that it is working for them, one person did, but not anymore.

 

[Gupta@23]

Hi guys
Having the same experience since yesterday. Got a mail regarding a message on my application But unable to see it. Also there is no helpline available to check current status of application . Mine is a TRV , given biometrics and awaiting on passport submission.
Please update .

 

[azali]

@Everyone,

check this one out, there is a huge TRV approval coming or already here...

https://imgur.com/a/UpnDmht

 

[beeba-bacha]

NO DATA AVAILABE , still showing this message since 17th Jan,23

 

[anuraagmishra]

I found a workaround. It depends on your ability to keep history on the browser but here is goes.
1. Use the browser you always you. DO NOT clear history.
2. New tab open https://portal-portail.apps.cic.gc.ca/ and finish the log in process. You will now see no data but you are logged in.
3. Now open a new tab and type https://portal-portail.apps.cic.gc.ca/home/application-status/
4. If history is your friend you will see something of a number pop on the URL. eg. https://portal-portail.apps.cic.gc.ca/home/application-status/123456?lang=en
5. If you are in luck you would be directly on the details page of the application.

Edit -
5a. You may need to click on your profile or any other link at least once to "prime" the website. Seems to only work if you have clicked on at least one link inside the portal before pasting the application-status URL on the same tab or a new one. I would also suggest incognito mode to avoid any old caching data causing issues. Once you find that URL protect save store somewhere else before playing around as it will work but once you lose that number there is no way to "figure" it out.

I just did that and I could use it successfully on Chrome. I actually found the link on Safari as that is my default browser but it won't share the session between tabs. But if I log into one tab on Chrome and use the deep-link on another browser I am in. This might be handy for people who got email but are stuck not being able to access the messages.