+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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Canadian Passport - Mail-In Application Timelines

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I just phoned Service Canada - Passport Services

As per the agent, my passport and CDN cert were both mailed out yesterday, May 31, 2021, in two separate packages.

He gave me the tracking # for both. When I tracked in Canada Post, they are still in transit expected to arrive in 1 to 3 days.

Almost there......

Great. Best of luck. Are you living in GTA? Just trying to gauge how long it is taking mail for GTA deliveries.

Going by your timelines, I should have tracking details tomorrow (my credit card was charged on 31 May). I would probably call again just to see if I get some update.
 
Great. Best of luck. Are you living in GTA? Just trying to gauge how long it is taking mail for GTA deliveries.

Going by your timelines, I should have tracking details tomorrow (my credit card was charged on 31 May). I would probably call again just to see if I get some update.

WPG, MB
Credit Card Charged: May 28
 
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Hi hi*marty,

did you receive any email from them regarding tracking no? I haven't got mine yet. Thanks.

Nope, nothing! Just arrived in the mail today. TBH, I wasn't expecting it yet because they just charged card on Friday.
 
Great. Awesome. When was your credit card charged?

I just spoke to customer service and informed that credit card was charged yesterday and I need tracking number, if available. I was told to call in a weeks time. My understanding is that once the card is charged the pasaport goes to printing and mailed out in a day or two (just like your case).

I am fine to wait. I mean, I don't have a Charter plane yet waiting for me at the airport..
Last Friday
 
Hello this is our timeline :

App Sent : May 20
App Delivered : May 22
CC Charged : June 1

When should we call for tracking numbers ? Thank you
 
Hello this is our timeline :

App Sent : May 20
App Delivered : May 22
CC Charged : June 1

When should we call for tracking numbers ? Thank you
Congrats!! Mine was delivered on the 25th so I'll expect something this week. You can give a call now if you want.
 
Hello this is our timeline :

App Sent : May 20
App Delivered : May 22
CC Charged : June 1

When should we call for tracking numbers ? Thank you

Mine was charged yesterday. Called today and was told to call next week ( I am not comfortable with the response as it was too generic and my personal details weren't asked). I am calling again tomorrow as passports are mailed out within 2 busines days of credit card charge.

Suggest you follow up tomorrow or day after.
 
Application for two sent today through express post, will provide updates as they move along the process. Location East of GTA.
PP App Sent: 1-Jun (expected delivery 3-Jun)
 
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Question: should the delivery show, delivered to address in Ottawa or Quebec? Anyone who sent it from GTA?
 
Quebec. If you sent it to the courier address.

This is what it shows on tracking:

9:58 am
Delivered to mailroom
Ottawa, ON

9:01 am
Out for delivery
Ottawa, ON

Gatineau is right across the bridge so I wonder.. lol. Postal code on tracking receipt they gave us had Gatineau postal code.
 
This is what it shows on tracking:

9:58 am
Delivered to mailroom
Ottawa, ON


9:01 am
Out for delivery
Ottawa, ON
Which address did you send it to? If it’s the mail address then it should be Ottawa I think. I sent it to the courier address and it says it was delivered in Gatineau.
 
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Question: should the delivery show, delivered to address in Ottawa or Quebec? Anyone who sent it from GTA?

Hey, I did send mine to Gatineau and delivery showed Ottawa - that's why I panicked. It's just 9 kilometers away over the bridge. All is good... and I already got my citizenship certificate back yesterday.
 
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