+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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Canadian Passport - Mail-In Application Timelines

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You should call them because your CC has been charged( good sign). They will tell you whether it is in the printing stage or not .
Application Sent: October 1
Application Received: October 5
CC Charged: October 14
Tomorrow November 5, my application will be 1 month since they received it.
Called them yesterday, the guy told me my file was opened and that's all.
I think it depends on the agent or processing office that handles your application..
 
Application Sent: October 1
Application Received: October 5
CC Charged: October 14
Tomorrow November 5, my application will be 1 month since they received it.
Called them yesterday, the guy told me my file was opened and that's all.
I think it depends on the agent or processing office that handles your application..

Yes they told me that different offices process differently. Some charge the credit card at the start of the processing, and some are charging the fee at the very end.
 
- Application Sent: Oct 16, 2020
- Application Delivered: Oct 19, 2020
- Credit Card Charged: Oct 28, 2020
- Passport Printed:
- Passport Tracking Details received:
- Passport Received:

- Application Sent: Oct 16, 2020
- Application Delivered: Oct 19, 2020
- Credit Card Charged: Oct 28, 2020
- Passport Printed: n.a
- Passport Tracking Details received: Nov 3rd, 2020
- Passport Received: Nov 4th, 2020
 
You should call them because your CC has been charged( good sign). They will tell you whether it is in the printing stage or not .
Yeah I called and they said it was approved but that’s it. They also said they don’t send confirmation that anything has been sent for privacy reasons so I’ll just have to keep calling.
 
Yeah I called and they said it was approved but that’s it. They also said they don’t send confirmation that anything has been sent for privacy reasons so I’ll just have to keep calling.
If it is approved, just relax. it will come eventually.
 
- Application Sent: Oct 27, 2020
- Application Delivered: Nov 2, 2020
- Credit Card Charged:
- Passport Printed:
- Passport Tracking Details received:
- Passport Received:
 
Application Sent: Oct 8, 2020
- Application Delivered: Oct 9, 2020
- Credit Card Charged: Oct 21, 2020
- Passport Printed: Nov 3, 2020 (called this day to inquire, no tracking given)
- Passport and CC Tracking Details received: Nov 6 (called this day to inquire, said sent on Nov 4)
- Passport and CC Received: Nov 6, 2020 (same package as certificate, Kitchener-Waterloo)
 
Application Sent: Oct 8, 2020
- Application Delivered: Oct 9, 2020
- Credit Card Charged: Oct 21, 2020
- Passport Printed: Nov 3, 2020 (called this day to inquire, no tracking given)
- Passport and CC Tracking Details received: Nov 6 (called this day to inquire, said sent on Nov 4)
- Passport and CC Received: Nov 6, 2020 (same package as certificate, Kitchener-Waterloo)
Application Sent: Oct 8, 2020
- Application Delivered: Oct 9, 2020
- Credit Card Charged: Oct 21, 2020
- Passport Printed: Nov 3, 2020 (called this day to inquire, no tracking given)
- Passport and CC Tracking Details received: Nov 6 (called this day to inquire, said sent on Nov 4)
- Passport and CC Received: Nov 6, 2020 (same package as certificate, Kitchener-Waterloo)
note if I hadn’t called To get a tracking number I wouldn’t have known I got the passport to pick up at Canada Post, since they never left a notice at my door or in mailbox (tracking details say they did).
 
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- Application Sent: Sep 28
- Application Delivered: Sep 30
- Credit Card Charged: Oct 19
- Passport Printed: Nov 4
- Issuing authority: Kelowna (but applied from Calgary)
- Passport Received: Nov 9

In total, it took 27 business days (or a little over 5 weeks)
 
Passport Application Sent: October 1, 2020
Application Delivered: October 5, 2020
Credit Card Charged: October 14, 2020
Passport & Certificate Received: Today.. November 10, 2020.
 
I got an email indicate that they receive my application, does it mean anything?
That means you they have opened your application in the system and you can start your wait, expecting another correspondence about your passport tracking status.

All the best!
 
note if I hadn’t called To get a tracking number I wouldn’t have known I got the passport to pick up at Canada Post, since they never left a notice at my door or in mailbox (tracking details say they did).
Hi,

what is the number to contact passport services call center.
 
Hi,

what is the number to contact passport services call center.
1 (800) 567-6868
It took 1 minute on hold first time I called, 15 mins second time I called.
 
Hello. I sent the passport documents to Gatineau ( Passport Program, Gatineau, QC K1A 0G3 ) via xpresspost, but they were delivered to Ottawa, is that normal?
Thank you.
 
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