Trouble linking my application to online account

[aysemelodi]

Hello,

I am having trouble linking my application to my online account. I just received the first email from IRCC providing my Unique Client Identifier number and application number. They said I need to link my account within 7 calendar days. I have filled out all the information correctly in order to link my account and the system says that it cannot find my application. I tried again and again and finally it blocked me as I have tried 5 times within 24hours.

Does this have anything to do with being a Saturday (outside working hours of IRCC)?

Please help!
Thanks

 

[HeyKenGuy]

no, it doesnt have to be within operating hours of cic

 

[KaunaSiya]

I have the same problem too..... It said information not found.

 

[KandyK]

I Had that issue back in March...i couldn't link it either. I tried every day. I was able to link it 2 weeks later.

 

[Oulrish]

My working combination

1. Log in with GCKey account
2. Permanent Residence - Family Class (Spouses)
3. Application Number and Unique Client Identifier (UCI) - Insert application number and UCI from email
4. City of Birth - Insert PA's City of Birth
5. Country of Birth - Select PA's Country of birth
6. Passport Info - Insert Passport number, issuance and expiration info
7. Other Application Info - Fill out the other application info as per your application (Province, City and marital status) and put '2' as the number of members in the application for sponsor + spouse (add +1 per dependent, if any)
8. Click on the 'Search for my application' tab
9. Then on 'Link my application' tab

Good luck everyone!

 

[Miltonjunior]

Hello,

I am having trouble linking my application to my online account. I just received the first email from IRCC providing my Unique Client Identifier number and application number. They said I need to link my account within 7 calendar days. I have filled out all the information correctly in order to link my account and the system says that it cannot find my application. I tried again and again and finally it blocked me as I have tried 5 times within 24hours.

Does this have anything to do with being a Saturday (outside working hours of IRCC)?

Please help!
Thanks

I had the same problem as well.....tell me your story may be I can help...how many family members do you have
Are all of them included on your application?

 

[9symmerty]

Hello,

Try to not fill the CITY OF BIRTH. Instead press the space bar which will leave it unfilled. This worked for me and so as for other people. Let me know if it's worked.


I am having trouble linking my application to my online account. I just received the first email from IRCC providing my Unique Client Identifier number and application number. They said I need to link my account within 7 calendar days. I have filled out all the information correctly in order to link my account and the system says that it cannot find my application. I tried again and again and finally it blocked me as I have tried 5 times within 24hours.

Does this have anything to do with being a Saturday (outside working hours of IRCC)?

Please help!
Thanks

 

[9symmerty]

Try to not fill the CITY OF BIRTH. Instead press the space bar which will leave it unfilled. This worked for me and so as for other people. Let me know if it's worked

 

[aysemelodi]

Ok thanks. Let me try this tomorrow.

 

[aysemelodi]

I had the same problem as well.....tell me your story may be I can help...how many family members do you have
Are all of them included on your application?

Hello....I have a husband and one son. So, I have a total of 3 people on my application. This is the total number I wrote on my IMM0008 general application form.

 

[aysemelodi]

My working combination

1. Log in with GCKey account
2. Permanent Residence - Family Class (Spouses)
3. Application Number and Unique Client Identifier (UCI) - Insert application number and UCI from email
4. City of Birth - Insert PA's City of Birth
5. Country of Birth - Select PA's Country of birth
6. Passport Info - Insert Passport number, issuance and expiration info
7. Other Application Info - Fill out the other application info as per your application (Province, City and marital status) and put '2' as the number of members in the application for sponsor + spouse (add +1 per dependent, if any)
8. Click on the 'Search for my application' tab
9. Then on 'Link my application' tab

Good luck everyone!

Hello Thanks.
I did exactly this and still they cannot find my application. I wrote 3 members for my application because my spouse and I have 1 child.
I wonder what's going on?

 

[aysemelodi]

I Had that issue back in March...i couldn't link it either. I tried every day. I was able to link it 2 weeks later.

Really!? That's so strange as they say that we should link our application within 7 calendar days. Did you try calling CİC? Were they helpful over the phone? Thanks...

 

[aysemelodi]

I have the same problem too..... It said information not found.

Hi...
Did you try calling CIC about this problem? I will try calling tomorrow.

 

[aysemelodi]

Try to not fill the CITY OF BIRTH. Instead press the space bar which will leave it unfilled. This worked for me and so as for other people. Let me know if it's worked

Ok thanks. Let me try this tomorrow.
How did you think of that?

 

[Oulrish]

Hello Thanks.
I did exactly this and still they cannot find my application. I wrote 3 members for my application because my spouse and I have 1 child.
I wonder what's going on?

I'm really sorry to hear. Hopefully soon you find your application. Good luck!