Hello, I have the same problem. Did you find any answer for the situation ? I received the nomination on Jan.16 and it was mentioned that I should send the documents to a location in Nova Scotia. At that time, I searched cic website but I don't know why I did not see this online portal application

and I sent the documents by mail in early March.
Does anyone knows about this situation or if that's stll OK to submit a paper based application?
Thank you