I just got a letter for IRCC requesting me to retake my biometrics
Application submitted: Jul 23, 2024
AOR + BIL: Dec 23, 2024
Provided biometrics (self and spouse): Dec 30, 2024
My spouse's biometrics were updated the same day in GCkey, but mines weren't. Today (4 months later) I received a letter saying:
"Based on IRCC’s records, you have provided your fingerprints and photograph. Unfortunately, upon further verification, it has been determined that there is an issue with the quality of the fingerprints and/or photograph that you provided. As a result, you must have your fingerprints scanned and photograph taken again. You are not required to pay a new biometric fee."
Application submitted: Jul 23, 2024
AOR + BIL: Dec 23, 2024
Provided biometrics (self and spouse): Dec 30, 2024
My spouse's biometrics were updated the same day in GCkey, but mines weren't. Today (4 months later) I received a letter saying:
"Based on IRCC’s records, you have provided your fingerprints and photograph. Unfortunately, upon further verification, it has been determined that there is an issue with the quality of the fingerprints and/or photograph that you provided. As a result, you must have your fingerprints scanned and photograph taken again. You are not required to pay a new biometric fee."
