It is likely that IRCC will discontinue paper applications sometime in late 2022 or in 2023 (once this "pilot" project is deemed a success) because of all the manual work it requires. Online is the way to go!
While submitting my online application I noticed the word "random" has been removed from the online application page, now it says We’re testing a new "online citizenship application. It’s now available for some applicants", any one noticed when this happened ?
Thanks @engray for posting this. It is quite instructive and it's nice to see the behind-the-scene workings of citizenship applications. Too bad most of the key memos and recommendations are quite dated (February 15th). It would be nice to see a more recent version vis-a-vis what option they eventually went with.
I believe we are going to see a much more faster turn around time for online applications towards the end of 2021 and early 2022 (if it's not already happening with the pace of AORs we have seen since the beginning of August).