Hi everyone,
unfortunately, I got this email this morning for the second time and not sure what to do, I've made sure the dates are correct and uploaded affidavit as well and a copy of my COPR and the stamp while I was in Ottawa on a visitor visa and yet I got told that my application is not incomplete, has anyone else got this and if so how did you overcome it ?
Your application for Canadian citizenship is
incomplete. We
cannot start processing your application for the following reasons:
Physical Presence
In our records, we cannot confirm your time in Canada before you became a permanent resident (PR).
To fix this issue
- double-check the information in your immigration documents
- update or correct your physical presence calculation where applicable
- click on the “Calculate my physical presence” button
Go to your physical presence
How to resubmit your application
If you still want to apply
- Correct the issues listed above
- Upload all documents as instructed (where applicable).
- Make sure all files are clear and easy to read.
- Update your physical presence calculation
- Make sure the application has all of your latest information
- You have 60 days to resubmit the application from the date you receive this message (check the date above). If you don't resubmit it after 60 days
- we'll permanently delete your account and application
- if you still want to apply, you must create a new account and apply again
We have
not taken your payment yet. If you can’t or don’t want to resubmit your application, you may
ask for a refund(opens in new tab).
If you think that we’re making an error,
contact us(opens in new tab).
Thank you,
Case Processing Centre
Sydney, Nova Scotia
I did what you said exactly, + I did my application on Jan 1st, so NO WAY i could have filed taxes 
