Cannot upload document on IRCC website

[oz555]

Hi There,
As part of eTA application I need to upload 2 documents , but due to some technical error cannot upload the pdf document on IRCC website for one of the documents. I tried to upload first time , I got file exceeds 4 mb size limit error. After that I compressed the files to 2 mb and tried to upload it again, but ever since I get this error.

Strangely for the other document that I have to upload I do not get this error.

Any help would be appreciated.
Thanks

 

[ammad88]

Check with another browser. Else, wait for sometime and try again later.

 

[oz555]

Tried win 10 , iphone and android devices with few different browsers, but it did not work
Tried few times in span of 12 hours

Check with another browser. Else, wait for sometime and try again later.

 

[ammad88]

Tried win 10 , iphone and android devices with few different browsers, but it did not work
Tried few times in span of 12 hours

That's strange. Report it and see if they reply.