+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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They received it September 11th tried to take payment on November 18th, and I received it back yesterday
 
RickD said:
They received it September 11th tried to take payment on November 18th, and I received it back yesterday


sorry to hear that, but they charge your case in 7 days ? really quick. or something else ?
 
RickD said:
think you misread the date :)


oh I see, you start this thread in Nov, 12, so do you send your update in time ? they charge on Nov, 18
 
yixiaop26 said:
oh I see, you start this thread in Nov, 12, so do you send your update in time ? they charge on Nov, 18

Oh I see... I started this on November 12th as my credit card was compromised on the 11th. I sent in new payment details on 12th or 13th, can't remember now but CIO either didnt get them in time or couldn't / couldn't be bothered to try and find my application
 
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