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Had a similar situation. Received Multiple emails for family and to my rep on 20 Nov , eventually replied to separate emails and then one email - I was confused and did not read the instructions well. My email had already a PR portal log in. Ended initiating a new application for PR Card.
I called IRCC customer service several times. They have no clue. They asked me to wait and said there is a long queue. Different programs DO NOT have different queues. They are all in one. After seeing several forums and groups I understand that Montreal office is slow. Etobicoke and virtual landing unit and bit faster. No one has clear picture. It says if we have created a profile it causes delay too. No idea.
The customer service number is 888-242-2100
Yeah, but "as of September 23, 2022, it is now mandatory to apply online", this is literally in their guide to applying (Guide Q7000 - Application for Permanent Residence: Quebec Skilled Worker Class), so I don't understand how is even possible to not have an account when you get approved. I think the PR portal confirmation guidelines and text in the mail they send are a bit outdated.
I guess I'll try my luck and try to call them tomorrow, shouldn't get worse right?
The request for visa for her is ready, paperwork completed, including returning label. The Visa Office responsible for her said that they can only issue her PR once my e-CoPR is granted - Note that they want me to advise them once this happens, I assume because they do not communicate. This is getting too frustrating, honestly. I cannot understand such delay.
I have sort of a problem and I was hoping to get some opinions. I am currently inside Canada on a visting visa and got a final decision email for my PR application on Nov 1. I didn't get the P1 so I sent an number of webforms and emails requesting portal access. I didn't get any updates so I sent my passport to LA VAC to get my passport stamped and the plan was to flagpole to activate my PR status. As of today, my passport is at the IRCC office in LA. However, I got a P2 email today and I'm not sure of how to proceed. Do I complete my details on the Portal? Or should I just wait for my passport to come back and then flagpole? Not sure of what to do next and I would love to get anyone's input or opinion. Thanks
AOR - June 14
Final Decision- Nov 1
1st P1 from Etobicoke - Nov 30
2nd P1 from Montreal - Dec 4
P2 - Dec 4
ECoPR- Dec 5
ECoPR expiry date - May 26 2024
AOR - June 14
Final Decision- Nov 1
1st P1 from Etobicoke - Nov 30
2nd P1 from Montreal - Dec 4
P2 - Dec 4
ECoPR- Dec 5
ECoPR expiry date - May 26 2024
I tried many things during my wait. I called IRCC many times, sent a lot of emails and contacted my MP twice. I don't know if my MP did anything, but I contacted him on Dec 04 and in the next day I received my COPR.
AOR - June 14
Final Decision- Nov 1
1st P1 from Etobicoke - Nov 30
2nd P1 from Montreal - Dec 4
P2 - Dec 4
ECoPR- Dec 5
ECoPR expiry date - May 26 2024
As long as you told them in the email, it's fine. They will put your eCOPR on hold until you return. Then you should send another email informing them of your return. Note that you cannot receive the eCOPR while outside Canada. If you do receive it, it's a mistake and it's going to be reissued, because the law does not permit eCOPR issuance for persons outside Canada.
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