April 2023 - Citizenship Applications

[S.Nanda]

Just got this reply today for the webform.

Good day,

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

We acknowledge receipt of the documents and wish to inform you that they have been added to the file. Please note, for technical reasons, they may not be visible in your online account. Rest assured that your supporting documents are indeed added and available for officer review.

 

[Dianoush]

Just got this reply today for the webform.

Good day,

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

We acknowledge receipt of the documents and wish to inform you that they have been added to the file. Please note, for technical reasons, they may not be visible in your online account. Rest assured that your supporting documents are indeed added and available for officer review.

I received the same email today, but certificate is still not available.
Is there any way to talk to the Mississauga office?

 

[S.Nanda]

I received the same email today, but certificate is still not available.
Is there any way to talk to the Mississauga office?

Nope tried calling the number on the help page and it disconnects saying high volume of calls please try after sometime. Emailed multiple times to Mississauga office no reply.

 

[dipan17]

Nope tried calling the number on the help page and it disconnects saying high volume of calls please try after sometime. Emailed multiple times to Mississauga office no reply.

I called IRCC today, they said dthey dont have my oath form yet. So they asked me to resubmit.

 

[Dianoush]

I called IRCC today, they said dthey dont have my oath form yet. So they asked me to resubmit.

Did you send a webform with the oath form attached?

 

[dipan17]

Did you send a webform with the oath form attached?

yup, I did both email and web form

 

[S.Nanda]

I called IRCC today, they said dthey dont have my oath form yet. So they asked me to resubmit.

Which number did you call on? Can you share the number?

 

[dipan17]

Which number did you call on? Can you share the number?

1-888-242-2100

 

[S.Nanda]

1-888-242-2100

Did they asked to resend it to Mississauga office? Or to another email??

 

[dipan17]

Did they asked to resend it to Mississauga office? Or to another email??

the same email you sent before

 

[S.Nanda]

Sending the email everyday. still no response from MIS office.

 

[Dianoush]

the same email you sent before

Call center agents cannot see the oath form we sent to the Mississauga office. We have already sent the oath form twice, but the issue is that agents in the Mississauga office have not checked the emails we sent.

 

[S.Nanda]

Called IRCC, they said the oath form is not submitted by Mississauga office. But they can see the uploaded oath form from Webform i submitted.
Asked to resend the oath forms to the same email and give it 1 more week.

 

[BiPereira]

Called IRCC, they said the oath form is not submitted by Mississauga office. But they can see the uploaded oath form from Webform i submitted.
Asked to resend the oath forms to the same email and give it 1 more week.

Thank you for proving this information. I am stuck with the same issue. Oath on 12th, Agent RRM, no certificate yet. submitted webform yesterday and resent email almost 3 times now. Calls to IRCC get disconnected due to high volume. Very frustrating!

 

[S.Nanda]

Thank you for proving this information. I am stuck with the same issue. Oath on 12th, Agent RRM, no certificate yet. submitted webform yesterday and resent email almost 3 times now. Calls to IRCC get disconnected due to high volume. Very frustrating!

Don't waste time on the call, they are unable to do anything except asking to email.