+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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Did your mom see a visa document number and expiry date with her previous passport number on the tracker first?

bevause on the tracker it shows my old passport number.
that doesn't matter almost 5 people I know did the same and got there vis on new passport with longer duration
 
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my application is still in process from 2021 march I also renewed my passport in case I get ppr I will submit the new passport instead of old
 
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