Visitor record extension refused

[TiwaP]

I applied for a visitor record extension for my mom on Feb 11, it got refused today. Her status was expired on April 8. And the letter says she need to leave immediately if the status has already expired. But the problem is, it’s hard to buy a flight ticket and it’s not safe to travel under this covid situation. Can anyone help me about how to restore my mom’s stay? Thanks very much.

Hi,
Could you please share about your case updates?
Did you apply to restoration her status ? It was approved?

Thank you very much