I receive the portal confirmation email from VLU this Monday July 12th, and they asked me to provide my name, UCI, email, original entry date, last entry date and port in the attached PDF, I replied immediately.
However, today Wednesday July 14th, I received the very same email from VLU again -- I thought it would be the email with my portal login credentials but no, the very same email from the first I got, asking for my name and UCI etc.
Anybody encountered this situation before? shall I be worried?
questions
* did you reply the to this email or you send a new email to this portal account?
* what information you provided? Is there any formatting requirements? Could anyone provide a template please?
Thanks!