Unsubmitted application status is pending on IRCC, preventing from submitting,

[cerave]

I'm applying for a visitor visa on the new IRCC portal. I reached the payment page and did not go through with the payment (I couldn't find my CC to complete the transaction).

The Action status is set to "pending" which previously had options to "continue" or "delete".

How do I finish the payment and submit this application?

 

[rid.patel]

Hello I am facing same issue have you got any solution?

 

[cerave]

I just checked my portal, the options"continue"/ "delete" showed up again. Probably after around 2 days.

But i went ahead and created a new application and submitted instead of waiting.

 

[rid.patel]

Thanks @cerave for prompt response

 

[DevarshRanpara]

Hi guys, Facing the same issue, can anyone let me know how much time it took?
And what did you do from your end? Do I need to raise a webform or any action is required from my end to fix this?
Any help is very very vital for me right now. Stuck in same situation since 14 days!

 

[DevarshRanpara]

It's been 13 days since I submitted my file and 3 days since I posted issue at CanadaVisa not any update at all from any of these sites.
I will keep posting updates in this thread.

 

[DevarshRanpara]

It's been 15 days since I submitted my file and 5 days since I posted issue at CanadaVisa not any update at all from any of these sites.
I will keep posting updates in this thread.

 

[DevarshRanpara]

Hi @scylla , @canuck78 @canuck_in_uk , @PMM , @Leon @dankboi , @legalfalcon @CanadavisaModerator @CanadavisaModerator2 any of you can help me please please please?

 

[chiragkdave]

Did anyone have information when will this error be removed.

 

[mumoj]

Hello, in my case, I made a request via their web form (http://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=815&top=23 ), and they responded immediately (approximately 30 minutes after I submitted the request). If you submit the request, relax a bit and refresh your application access page, and you will see that the status changes from pending to continue/delete.