+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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I got a new message requesting for additional information today. So I am guessing they do work on Saturdays as well.
CIC are closed on weekends like every other goverment department. They likely timed the message to be sent at a later time so they can start looking over the additional information during the weekday.
 
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6months for visit visa?

I submitted an application June 13 as well and up until now got no update on the delay. Tried sending a case specific inquiry twice but no reply. Do you mind telling me the no.you called? Thank you
If you applied for TRV, then the call centre number is 1-888-576-8502. Plz give updates after calling them. Thnks
 
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