So, I just got an email (August 27th) from IRCC to a web form inquiry I sent them on August 1st:
"Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We have verified the information you provided and can confirm that the agent who responded to you on August 15, 2018, took the appropriate actions to follow up on your request.
If you do not receive more information or a decision by
November 15, 2018, we invite you to contact us again by using the
IRCC Web form available on our website.
We hope the information provided is helpful in assisting you with your enquiry."