Study permit approved, but didn’t receive in mail

[HebaAhmed]

Hello, it looks like many of us are facing the same problem.

I didn't receive my study permit extension yet, I got the approval on December 8, 2021, and they said within 6 weeks.

It has been 9 weeks and I am at the same address in Waterloo as the one written in the approval letter. I contacted CIC and filled out the IRCC form twice ((((https://secure.cic.gc.ca/enquiries-...se-cas-eng.aspx?AspxAutoDetectCookieSupport=1))))

I even made a police report, but nothing yet.

Does anyone have any advice please, as my current study permit is ending in February?

Also, what should I expect from the IRCC form that I filled? Would they email me?

 

[HebaAhmed]

I have requested the 3rd reprint from CIC because my study permit never arrived. I got approval in Feb. I had to change my address so I was told I needed to wait at least 6-8 weeks to ask for a new copy. While I was waiting, I tried to contact the old landlord and current tenant buy they both said didn’t receive anything during those months.

The 2nd time they updated my address on the approval letter. It said they mailed it on May 31 but there’s nothing. I contacted them via webform multiple times but the response was slow. At the end, they said it was sent on June 1st but I didn’t receive it again. So I called them this Monday (August 9) and requested for the 3rd copy. They told me the second study permit was sent to my old address again and they will resend it. But I wonder how that possible since the address on approval letter was correct. I was very confused.

So they uploaded a new approval letter again this Tuesday, and states if I can’t receive it within 6 weeks please contact them. I don’t know how many 6 weeks I have to wait more. I really need the study permit urgently. I have been waiting for almost one year for it to arrive.
How long did it take for you guys to receive the study permit in mail? How many attempts did you guys try? If I can’t get it within 2 weeks, should I contact them again? But I feel like they will ask me to wait 6 weeks again.

Please advise. It has been really stressful.

Hello Were you able to solve this issue ?

 

[HebaAhmed]

Hi there, did you ever received your student permit? I'm on the same boat as you. I'm already in Canada when I applied for a student visa and got approved on September 17,2021. I used an old address but my landlord said they never received any letter. I also applied for a mail forwarding service from Canada Post before I moved out to make sure my mails will get forwarded to my new address but nothing came. It's over 4mos now and I missed the winter term just because I don't have the actual student permit.

I called IRCC numerous times and they keep telling me to submit a webform so they can reprint and mail it to me. I submitted a bunch of webform every month and still got nothing from IRCC. I don't know what to do from here.

Hello Were you able to solve this issue?

 

[inderjit556]

My study permit was also extended in Feb 2022 and I didn't receive mail and waited for 6 weeks and requested another one in April, till then I am waiting and they haven't issued me reprint yet, I am clueless why are they taking so long.

 

[okkq111]

Could we just go to flagpole to take the permit if we didn’t receive it after 6 weeks?

 

[Lc4life]

My study permit was also extended in Feb 2022 and I didn't receive mail and waited for 6 weeks and requested another one in April, till then I am waiting and they haven't issued me reprint yet, I am clueless why are they taking so long.

hello were you able to resolve this issue?

 

[inderjit556]

hello were you able to resolve this issue?

No, they still not issued reprint. I raised webforms in Apr, May and June but didn't get response. Worst thing I stuck in India and need reprint to renew visa and travel.

 

[Lc4life]

No, they still not issued reprint. I raised webforms in Apr, May and June but didn't get response. Worst thing I stuck in India and need reprint to renew visa and travel.

oh dear. do you have to apply for a replacement?

 

[inderjit556]

Yes, I applied for reprint because I never recieved it, replacement is when someone lost their study permit

 

[Lc4life]

Yes, I applied for reprint because I never recieved it, replacement is when someone lost their study permit

Please guide, how do you apply for reprint? They are not reading webforms.

 

[inderjit556]

Please guide, how do you apply for reprint? They are not reading webforms.

My consultant submitted three webforms for reprint request respectively in Apr, May, June but didn't get response. You could contact your local MP at Canada and ask him to send an inquiry to IRCC

 

[Lc4life]

My consultant submitted three webforms for reprint request respectively in Apr, May, June but didn't get response. You could contact your local MP at Canada and ask him to send an inquiry to IRCC

Thank you I will. But how do you know when a new permit has been mailed again?

 

[inderjit556]

Thank you I will. But how do you know when a new permit has been mailed again?

A new approval letter with updated address will appear in your login

 

[melissa tran]

A new approval letter with updated address will appear in your login

Hi I’m on the same boat, did you receive your SP?

 

[inderjit556]

Hi I’m on the same boat, did you receive your SP?

Hi, no I am waiting since April.