+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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some say its an automated response after 14 days but according to official site ..it’s mentioned that “we do not send any acknowledgment receipt until we open your file”

Yes u r right most of the people told me that it is auto-generated email through embassy which implies that your file was opened and it is now under process.
 
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