Stud permit extension cancelled

[jesseke]

Hello All,
Please my application for a study permit extension just got cancelled. The reason given by CIC were
1. they made a mistake on their part and my application has to be recreated
2. I do not need the document I am applying for.
please he following are the facts on ground;
I am presently at fanshawe college and all colleges in ontario are on strike action.
- Also my study permit currently running expires November 30th, and my program which is a 2 year program runs till April 2018.
- I have filled he IRCC web form,
Please can someone advice me what cancelled application means, hope it does not spell doom for me.
What can I do to resolve the situation and is there a way I can call CIC to know specifically the fault with my application.

thanks.