Sign-In Partner Problem

[SushilEE]

I had contacted support center@18554335397
Seems they have opened a L2 level ticket, however no ETA has been provided for the resolution.

Perhaps you too can raise your concerns
They are open 24/7

 

[asivrp41]

I too have the same problem.. Pls. post here if it gets resolved..

Thanks in advance.

 

[cosgrec]

I spoke with them today for the 3d time already. It seems that the problem is not entirely/at all on their side. Might be the CIC. Even if not, CIC need to know about the situation and take action. He told me that it seems like the people responsible for the fix are off for weekend! The CIC should do something about it! We might need to upload documents or maybe even received a change in program or something of that nature.
Did anyone tried contacting CIC or CIC technical support??

 

[theangrybee]

I've tried contacting the CIC but their call center is closed. Anyone got any ideas?

 

[cosgrec]

I've tried contacting the CIC but their call center is closed. Anyone got any ideas?

I just received anjother message and I can't login!!

 

[theangrybee]

the CIC's twitter is ignoring people who are pointing out that people cannot log in, as well.

 

[cosgrec]

Everyone who have this issue please fill out this form. We need to send as many concerned forms as possible. It's the only thing we can do at the moment. I drove the sign-in partner service crazy. They confirmed that this is CIC technical issue and not their's. They trying to contact CIC technical back end regardless. I will keep calling them too.

CIC technical contact form: https://dmp-portal.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx

 

[cosgrec]

It seems like nothing will be resolved until Monday. Unbelievable, I received 2 messages and can't review them!

 

[MarCro]

It seems like nothing will be resolved until Monday. Unbelievable, I received 2 messages and can't review them!

Dude, please calm down..

I can't access my account either for 24hrs now and yesterday my ITA got canceled as I got it in error. (They sent me FSW ITA in stead of CEC)
I got two messages as well and cant read them but I know they won't go anywhere and will be there on Monday too!

Its weekend, relax and have a beer.. or 6.

 

[theangrybee]

Everyone who have this issue please fill out this form. We need to send as many concerned forms as possible. It's the only thing we can do at the moment. I drove the sign-in partner service crazy. They confirmed that this is CIC technical issue and not their's. They trying to contact CIC technical back end regardless. I will keep calling them too.

CIC technical contact form: https ://dmp-portal.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx

I filled out the form. I hope any of those messages I received in my profile wasn't anything that need my attention immediately. Maybe i will get a surprise and it will be a CEC ITA. :>

Here's hoping this all gets fixed asap!

 

[jfalvitez]

Everybody has the same problem? or only us?

 

[chaos123456]

It's weekend so our best bet is to wait until Monday

 

[jfalvitez]

my status has been updated, and i dont know how to check it

 

[SushilEE]

Still not working, I guess other than waiting we can't do anything else

 

[fonteynb]

The same for me. I received message and status update but cannot log in since friday evening.
I hope it get's solved during the day.