"Request for Supplementary Evidence" - Wrong Person / Wrong Passport BUT same name

[Marticus]

What I don’t also understand is how cic got mixed up with another person. Does it mean that the other person, who has the same name as you , also has the same birthday ?

Yes, this is likely what happened.

Yes, either my doppleganger and I have the exact same name AND birthdate... or they messed up the paperwork by including my birthdate with the other (same named) person's passport number and travel details.

I called the service agency first thing this morning. They acknowledged the error, and said my file was fine (though I imagine this mix-up is why my "decision made" status hasn't been updated). They told me to send back all the paperwork to the case processing centre (in Edmonton for me), that they left a note on my file about this for them at the processing centre, and I am not required to do any of the steps they required.

So, in theory, all should be well...

 

[k300k3]

They may have been send documents/requests that were intended for you, so don't just ignore the issue.

OP said that they acknowledged it was a mistake

 

[Marticus]

Hi folks,

Just an update on this,

After speaking with an IRCC agent on the phone, they did acknowledge the wrong documentation was sent / there was a mix-up in the mail. They advised me to send back the mistaken documents to my case processing centre (Edmonton for me), which I already did.

Just to make sure though, I added a cover letter stating the passport / name mix-up AND also included the documentation they were asking for, for the wrong me - just to cover all my bases! (they asked for entry / exit info from Korea - got my sister to do that for me over the weekend over there / copies of each page of my passport / flight itineraries). I had all that information / was able to get it relatively with ease - so thought might as well just send it in

Let's see what happens next...

 

[k300k3]

Hi folks,

Just an update on this,

After speaking with an IRCC agent on the phone, they did acknowledge the wrong documentation was sent / there was a mix-up in the mail. They advised me to send back the mistaken documents to my case processing centre (Edmonton for me), which I already did.

Just to make sure though, I added a cover letter stating the passport / name mix-up AND also included the documentation they were asking for, for the wrong me - just to cover all my bases! (they asked for entry / exit info from Korea - got my sister to do that for me over the weekend over there / copies of each page of my passport / flight itineraries). I had all that information / was able to get it relatively with ease - so thought might as well just send it in

Let's see what happens next...

Good luck . Keep us updated