Refugee Travel Document - Questions and Answers

[Bini4life]

URGENT!!!!! Hello, is anyone aware of the new address in Ottawa for RTD? and no longer Gatineau? i sent mine to Gatineau and later realized the address has changed from 200 Promenade du Portage, Gatineau, QC J8X 4B7 to Crémazie 6th Floor (OSC) 365 Laurier Avenue West Ottawa ON K1A 1L1 . Can anyone please tell me when this address was changed? Will this be any issue? as mine has been delivered to Gatineau office and signed for. Please advice. Thanks

Same here I knew after I sent it too pls what do I do now im stressed

 

[Bini4life]

URGENT!!!!! Hello, is anyone aware of the new address in Ottawa for RTD? and no longer Gatineau? i sent mine to Gatineau and later realized the address has changed from 200 Promenade du Portage, Gatineau, QC J8X 4B7 to Crémazie 6th Floor (OSC) 365 Laurier Avenue West Ottawa ON K1A 1L1 . Can anyone please tell me when this address was changed? Will this be any issue? as mine has been delivered to Gatineau office and signed for. Please advice. Please helpppppp!!

 

[Here4help]

Crémazie 6th Floor (OSC) 365 Laurier Avenue West Ottawa ON K1A 1L1

I send mine at this address and i confirm after 10 days on IRCC call centre and they confirmed that application is updated in system.

 

[Bini4life]

Crémazie 6th Floor (OSC) 365 Laurier Avenue West Ottawa ON K1A 1L1

I send mine at this address and i confirm after 10 days on IRCC call centre and they confirmed that application is updated in system.

So should I resend it again to the above address

 

[Here4help]

So should I resend it again to the above address

There are 2 different addresses if you are sending by courier YES this one is good. If by post there is different address.

For your earlier application i suggest call helpline or ircc and confirm if they received or not.

 

[Bini4life]

There are 2 different addresses if you are sending by courier YES this one is good. If by post there is different address.

For your earlier application i suggest call helpline or ircc and confirm if they received or not.

There are 2 different addresses if you are sending by courier YES this one is good. If by post there is different address.

For your earlier application i suggest call helpline or ircc and confirm if they received or not.

Which do you think has a faster process time to receive your travel document through the mail or the courier addresses

 

[Here4help]

Which do you think has a faster process time to receive your travel document through the mail or the courier addresses

Nothing is fast here.
Just one thing if you got a good officer working on your file than you got early.

 

[pamela21]

Hi everyone, I have an expired RTD and now I am applying to renew my RTD. Do I need to mail the expired RTD with my application?

 

[Here4help]

Hi everyone, I have an expired RTD and now I am applying to renew my RTD. Do I need to mail the expired RTD with my application?

Yes send expired one and if you have valid visa write an explanation so you will get it back with you new TD.

 

[Canadian_rainbow]

Anyone applied for rtd renewal recently? I was wondering how long does it take nowadays? I have valid one. I’ll send it and ask it back. I have us visa. Thanks.

 

[Here4help]

Anyone applied for rtd renewal recently? I was wondering how long does it take nowadays? I have valid one. I’ll send it and ask it back. I have us visa. Thanks.

I applied on may 10 and today i received it. I have visa as well i explain and request it to send it back with new RTD I got both.

 

[Canadian_rainbow]

I applied on may 10 and today i received it. I have visa as well i request explain and request it back with new RTD I got both.

Thank you for your answer. Congratulations! Did you requested urgent or you put any date to travel? Thanks.

 

[JaneWis]

URGENT!!!!! Hello, is anyone aware of the new address in Ottawa for RTD? and no longer Gatineau? i sent mine to Gatineau and later realized the address has changed from 200 Promenade du Portage, Gatineau, QC J8X 4B7 to Crémazie 6th Floor (OSC) 365 Laurier Avenue West Ottawa ON K1A 1L1 . Can anyone please tell me when this address was changed? Will this be any issue? as mine has been delivered to Gatineau office and signed for. Please advice. Please helpppppp!!

Hello, yes. I sent mine on June 11, 2024 using the courier mail. I used this address Crémazie 6th Floor (OSC) 365 Laurier Avenue West Ottawa ON K1A 1L1.

 

[Here4help]

Thank you for your answer. Congratulations! Did you requested urgent or you put any date to travel? Thanks.

I have travel and I submitted my ticket as well.

 

[JaneWis]

Crémazie 6th Floor (OSC) 365 Laurier Avenue West Ottawa ON K1A 1L1

I send mine at this address and i confirm after 10 days on IRCC call centre and they confirmed that application is updated in system.

Have you gotten reply from them since?
I also submitted mine. They received June and said it was updated in their system. In the emergency quene. Did you apply for emergency or standard service time?