Hi saimurali88 and others that might have similar experience,
My application was also refused as incomplete yesterday for the same reason as yours:
"The Police certificate from GAMBIA that you provided for your spouse with your application is not acceptable as it does not cover the full period of time spent in GAMBIA. You have indicated in your address/personal history that you resided in GAMBIA from 2007/11/01 to 2008/09/01."
@saimurali88, pls have you got back from CIC as per your submitted CSE, and I assumed you didn't re-enter the pool as CIC advised in their letter. Re-opening an express entry isn't an option for me as the score is damn high now. So, I'd like urgent, valuable advice from you guys.
I have had to resubmit police certificates two times owing to errors from the issuing authority (on two occasions), so not sure if the officer has used the original submission which obviously has a wrong entry date of 2008 instead of 2007 in my passport.
CIC stated that I wrote 2007/11/01 to 2008/09/01 in my personal history form (the right dates are actually 2007/11/24 to 2008/09/30 and this is on my submitted old passport and the latest police cert I submitted shows same entry date of 2007/11/24 till Aug when I applied this year, so again not sure if CIC specifically want the exact dates of residency there. The police cert reads that I do not commit any crime from 2007/11/24 till Aug 9, 2018....),
So as you can see, the date error from me was the 'day'. Could someone please confirm the date format in the address/personal history form please - I was thinking I wrote the exact dates but can't remember if the form allows you to enter specific date of the month.
Your urgent response will be highly appreciated