Hi All,
my wife applied for PRTD on June 29, 2021, via email, she got acknowledgement same day
next day they asked her all copies of passport, which she sent it to them on the same day
it's been 28 days, no response/ approval on her file
she became PR on March 06, 2020
went to India, April 24, 2021
Never received her first PR Card, so have to apply for PRTD
we filled humanitarian and compassionate grounds' section in PRTD application as she never got her first pr card and application was sent back to us twice because it was over 90 days before they processed
Please help!