I applied on Feb 28, called their phone line in April, got the application number and was able to attach it to the GCKey account. Never got any AOR emails. There is no progress on the portal so far. When I call, they offer to send me some links on how to apply for a PRTD in a country where I travel, but they don't know PRTD processing times.
Seeing how folks on the forum are complaining about no progress on PRTD for 3 months, that's rather scary.
They also insist that my processing time should count from when it was received in April rather than when I submitted it online in February. Which contradicts the information on the website
https://ircc.canada.ca/english/helpcentre/answer.asp?qnum=1474&top=3
Not sure how they really count it, and if the website is wrong, or the person on the phone, or both the phone representative, and the people doing processing.