+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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@luckyrefugee i got an update today in cic . When I checked it it was invitation to pre arrivals . why did they send me that ? Im inland protected person
I found this online:

You can access most pre-arrival services if you meet these 2 requirements:

You have received a Confirmation of Permanent Residence letter (COPR), or have been contacted by Immigration, Refugees and Citizenship Canada (IRCC) with a positive decision on the eligibility of your application

You live outside of Canada.
 
Did you call them?
I did and they confirmed that a screenshot from the website showing the status as (Approved) should be sufficient enough. You just need to mail a copy of your passport, an express return envelop, the acknowledgment of receipt and a money order. So that's good news!!

You did provide a copy of your passport isn't it? They don't need the actual passport just a copy.
 
I did and they confirmed that a screenshot from the website showing the status as (Approved) should be sufficient enough. You just need to mail a copy of your passport, an express return envelop, the acknowledgment of receipt and a money order. So that's good news!!

You did provide a copy of your passport isn't it? They don't need the actual passport just a copy.
Thanks! Which mumber did you call? I have tried calling them but it said the number is not in service! Please share it with me!
 
Thanks! Which mumber did you call? I have tried calling them but it said the number is not in service! Please share it with me!

Their phone number is +1 (613) 241-5182 .

But they rarely answer, which is why I've emailed them at mwottawa@kln.gov.my and they do respond to emails.

So my advice, just email them. And as I told you, a screenshot of your status reading "approved" will be acceptable to collect it.
 
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