A lot of people I have encountered in this forum and in FB forums has the same visa office which coincidentally has AR from 2019 to 2020. I think Etobicoke is notorious for being the slowest VO.
If you haven’t got any ADRs last year, I think you should contact your local MP for assistance. Our file was the same as yours, no movement at all, apparently, we’re supposed to get ADR on August 2022 but haven’t received it, which I think the officer forgot to send us notification. MP eventually informed them that we did not get the ADR letter and on October 2022 that’s the only time we get the ADR letter.
Maybe you can try to ask also the call center agent if you have any pending ADRs.. not so sure if they can answer that but it’s worth a try. Sometimes MP takes time to answer emails, so inquiring to call crnter agent might be faster..