Yes, Its in NS and I dont think the IRCC people work during Lockdown.....
I just received email from NS Sydney in response to temporary application no I requested via webform in April 2021. My AR was 24th November 2020
Below is the email:
Please note that this is a response to the enquiries received from April 13 to April 15, 2021.
We verified the information you provided; however, we require further information in order to access the file.
In order to better assist you, we invite you to resubmit your request by filling out the IRCC Web form and include the following information:
Surname and complete given name (including middle name, if applicable) - exactly as they appear on the passport or identity document,
Date of birth (YYYY-MM-DD),
Client ID Number, UCI or Application Number,
Country of birth,
Type of application,
Date on which the application was submitted or received,
Mailing method (courier, Canada Post (registered or regular mail), etc.),
company used,
confirmation no.,
Complete address (including the postal code and the unit number) where the application was sent, and
Receipt number.
We will gladly reply to your enquiry following reception of the above information. Usually, it takes us 5 business days to respond. Due to the impacts of COVID-19 however, it may take us longer to respond to your enquiry. We thank you for your patience.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests: