I understand your frustration. It is disappointing to have your application returned for a reason that is within your control.
The first thing you need to do is to make sure that your photos meet the IRCC's requirements. The requirements are as follows:
- The photo must be a recent passport-style photo.
- The photo must be taken against a plain white background.
- The photo must be in focus.
- The photo must be clear and free of blemishes.
- The photo must be of the applicant only.
- The photo must be a head-and-shoulders shot.
If your photos do not meet the requirements, you will need to retake them. You can have your photos taken at a professional photo studio or you can take them yourself. If you take your photos yourself, make sure that you follow the IRCC's instructions carefully.
Once you have retaken your photos, you will need to submit them to IRCC along with your application. You can do this by uploading them to the IRCC's website or by sending them by mail.
If you are still unsure about what to do, you can contact IRCC for assistance. They will be able to help you make sure that your photos meet the requirements and that they are submitted correctly.
Here are some additional tips for taking a good passport photo:
- Make sure that your hair is neat and out of your face.
- Wear clothes that are appropriate for a passport photo.
- Avoid wearing jewelry or other accessories that could be distracting.
- Look directly at the camera and smile naturally.
I hope this information is helpful. Good luck with your application!