My PP was send and received by Ottawa office on July 14th and my spouses (mailed from US) were received by them on July 13th. On 15th we received an email from them asking my wife to resubmit her photos and also to submit my PP (which was submitted already). However she mailed them new set of photos (received by CIC on July 15th). Since then I haven't heard anything from them. I tried emailing and contacting CIC call center but no updates yet. I sent a second mail yesterday with a cover letter and new set of photos for my wife. Hoping they process my application at least now.
jagan303 said:
Hi,
My wife submitted her passport to CPC ottawa on 14th July but she still hasn't recieved back her passport and COPR. Called the office and the office says it could take months. Anyone with similar timeline who hasn't received their passports back?
Just noticed that my application is updated to APPROVED and CLOSED!
Rohit11t said:
My PP was send and received by Ottawa office on July 14th and my spouses (mailed from US) were received by them on July 13th. On 15th we received an email from them asking my wife to resubmit her photos and also to submit my PP (which was submitted already). However she mailed them new set of photos (received by CIC on July 15th). Since then I haven't heard anything from them. I tried emailing and contacting CIC call center but no updates yet. I sent a second mail yesterday with a cover letter and new set of photos for my wife. Hoping they process my application at least now.
Congrats. I know the feeling. I have completed my landing. I took all original documents. Funnily, they didn't ask anything other than my passport and copr. All the best. I am inland by the way.
Sent my documents up July 16th. On July 25th received an email asking to send new passport photos. They were delivered on July 26th. I've heard nothing since; return Tracker hasn't been updated.
Sent an email this morning to CPC-CTD-Ottawa@cic.gc.ca to ask if the new passport photos I submitted were ok. I'm getting so nervous! The email I received on July 25th said "Final Notice" so I hope if the new passport photos I submitted weren't ok for whatever reason, they'd contact me again. The email from July 25th also said I had 15 days to get the new photos up there; time's ticking fast! I just want to hear from them that every thing is good now!
Your passport is now ready to be returned to you. We have received your return courier FedEx envelope and waybill, however, correct payment information is missing from the waybill.
We do not ship envelopes with waybills that indicate “Bill Recipient”.
Please send a new pre-paid pre-addressed shipping label using the directions below.