Hi
I have sent webform inquiry 2 day before to London office after pre arrival service letter of my family and got answer .
@YoYo81 what do recommend??? Thanks
Thank you for your email.
Please be advised is undergoing Criminality and Security checks. Medical instructions will be sent as soon as these checks are completed.
We appreciate your patience during this period.
Yours sincerely,
EXP
Immigration and Medical Services Division
High Commission of Canada