You have to wait for further instructions from IRCC. The next most likely step is to transfer your dependent’s file to a visa office outside Canada where their processing will continue. The visa office should normally be the one covering the country where your dependents reside.
Hello everyone,
My spouse overseas received a biometrics letter 3 weeks back and she provided her biometrics. But whenever I tried to check her application status on ECAS it gave me a message like "we can not identify you using the information provided".
Can anyone guide me of how I can track the dependents PR applications?
This is because there’s a mistake in the information you’re feeding the system. Cross check these details and try again; UCI number, Family (Surname) name, Date of birth and Country of birth (not country of citizenship).
A mismatch of information is the only possible reason you can’t access eCAS. Nothing else. You can cross check the information in your application against what you’re filling now.
Only if you’re in what is called Pilot Program. Otherwise, he will get PR first while your application will be handled by your visa office which is outside Canada. The visa office depends on where (country) you’re from.
Hello member, my family was selected for the pilot program so that means when I got my PR they also got theirs?? I didn’t hear anything at all from ircc…
Yes but the applicant above said his family is in Singapore which i think is not included pilot. It all depends on the office where the file is being processed and some countries are faster than others
HI I applied for PR July 2023 as a protected person including my applications my wife and two kids overseas.
In my timeliness shows that biometric and medical exam has been received.
Still eligibility it's reviewing
Background in progress
Final Decision in progress.
But I'm wondering there is no informations about my dependents IRCC they don't contact or ask for anything.
Only I have online account my applications it has been linked and I can see updets about me main applicant.
Please I need help when my dependents will be connected and also from your perspective how will be their processes steps.
Hello member, my family was selected for the pilot program so that means when I got my PR they also got theirs?? I didn’t hear anything at all from ircc…
A mismatch of information is the only possible reason you can’t access eCAS. Nothing else. You can cross check the information in your application against what you’re filling now.
Thanks for your reply.
I called IRCC they told me I should put in the place of birth the city name as I put it in the PR application. And in the ecas only countries are listed in the place of birth not the cities. This is why ecas doesn't show my dependent files.
Any one face the same issue which can share his experience would be appreciated.