That makes sense.
I just tried calling, but the call center line seemed pretty useless. I hung up, and then immediately afterwards got a call from BLS, with a recorded message saying that your
application is under process at the mission. I am not sure if this call came in because I just called, or was it an actual status update call.
Anyhow, I might even visit the BLS Center as it is is very close to my place. If the queue is short, I will take a chance.
PS: Congrats to you for your card!