+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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Same here. I resent the email yesterday (didn't attach pdf though) and got credentials in the evening. On the same prev. thread so that they don't consider that as a new email, but a follow up from what I sent last time
when did you get the 1st email?
 
My friend and I both received the first portal email on May 28. She got the credentials on May 31, and I received them on June 3.
She received ecopr on June 5, so 6 days of processing time for her, and I'm awaiting. Her VO is Vancouver, and mine is Ottawa.
I see that Ottawa is the problem for us
 
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