I've received my ITA this month and while I was getting ready to submit all the documents, I tried to schedule the doctor appointment for the medical exam, but they told me since december 2016 you cannot get an upfront anymore. The doctor's office required a "council code"in order to schedule the appointment. I really don't understand what they meant by that. Still, in the EE screen, there's a field to upload the documents. What should I do?
Thank you for the answers, guys. Unfortunately, I just called the doctor office in another city and they gave the same information. (I'm in Brazil)
They said that the council will send an e-mail with a number that I will have to provide to the doctor. Without it, even though we got an ITA we cannot schedule the appointment. I'll try to talk to the council asap to get more info about this.