My dear readers, I was able to get through the 10-minute options over the phone calling IRCC, and even get them to call me back using the callback feature. I called 4 times, so be patient when you call, and if you get the high-volume message, hang up and call again (it's a hassle, I know, but persistence is key).
AoR: March 30th, 2020
FSW Outland
Current status:
CPC Ottawa
Criminality: Passed
Security: Not started
Eligibility: Under Review
Medical: Passed - Expired
I have added my baby a month ago via webform and cannot see him as a dependant online, that was the reason for my call, in addition to this, I used the opportunity to talk to someone to ask regarding outland applications and so on. The agent was kind, he told me to monitor the notifications constantly and be patient, I mean, what else can he possibly say under these extenuating circumstances??
Hang in there my friends, we'll get to Canada when we get there, no worries.
Cheers from Buenos Aires!