Hello
@KiranK and everyone else!
I have a specific question, is this real? If our file is in Ottawa, it means that we have passed the R10?
Here's a small summary of our case:
AOR: 05/06/2017
Meds Passed: 06/07/2017
Additional document requested on: 06/07/2017 (PPC of our country of residence --> Colombia)
Nothing has happened ever since.

I've sent them an email to inquire about our visa office because the PPC's we requested here in Colombia are not sent directly to us, they are sent to the Canadian Embassy in Bogota and they are supposed to forward them, but I'm not really sure that's how it works.
My question is, do you think we already passed the r10 check because their email stated that our documents are being processed in Ottawa "as per regulatory timeline"? If so, is our timeline normal? I know our case is somewhat different. We're Venezuelans living in Colombia, and that may be what's delaying the whole procedure. We also have a one-year old child and some travel history. Maybe that's delaying the whole process?
From what I've gathered here, our profile is in IP1 because the BG check hasn't even started yet.
Please shed some light and hopefully good news for us, I think I've aged 10 years in the last couple of weeks just thinking about this =/