I received GCMS notes in Oct beginning and got to know that medicals are cleared for me and my daughter but for my spouse are in progress (which is quite strange and disheartening

):
Medical
Medical: 1
Created Date: 2018/07/10 16:09:45
Created By: JB7920
Updated Date: 2018/07/10 16:18:52
Updated By: JB7920
UCI: XXXXX
Family Name: XXXXX
Given Name: XXXXX
Type: Medical
Status:
In Progress
Validity Date:
Status Update By: JB7920
Status Updated Date: 2018/07/10
Assigned To: RC-6262
Assigned By: JB7920
Due Date: 2019/07/10
Activity #: XXXXX
IME #: XXXXX
UMI: XXXXX
Assessed For:
IME Status:
In Progress.
IME State Reason:
Review Required.
....
Case Processing Agent notes:
NOTES: 1
Created Date: 2018/07/27 12:35:41
Created By: CM01155
Updated Date: 2018/07/27 12:35:45
Updated By: CM01155
Restricted: No
Label: EE Eligibility
Office: Central Intake Office
Text:
....
A11.2 APPEARS MET MEDICAL: NOT ALL VALID.
Spouse/Common-law: Current medical status: In Progress
Summary Notes:
Outstanding Documents (Not Requested).
Spouse/Common-law MEDICAL: In Progress
....
I called IRCC on 17th October to get clarifications on above and the agent said that it seems the medical for my spouse is not received. This does not seem to be the case from GCMS and I wonder what to do next. I called the clinic and they confirmed that they did upload all reports.