+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
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Call cic and get the reason.
I did. The call center agent just told me that I should wait for the letter since she can't tell me the decision.

The other call I made 2 weeks ago told me that I passed everything though so I am not too worried that the application might be rejected.
 
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It has no matter with the dates sometimes. You may get your PAL anytime. Everything is unpredictable.

What's your full timeline?
Exactly, in my case after biometrics I did not receive any update. Called them weeks ago and they said that my criminality passed, but nothing else. I guess it is just a waiting game now.
 
I did. The call center agent just told me that I should wait for the letter since she can't tell me the decision.

The other call I made 2 weeks ago told me that I passed everything though so I am not too worried that the application might be rejected.
I think MB has same issue
 
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