AdUnit Name: [Header]
Enabled: [No],
Viewed On: [Desktop],
Dimensions: [[728,90],[300,250],[970,250]]
CampaignId: [/22646143967/candadavisa/ForumHeaderGeneric],
forumSection: Immigration to Canada, subForumSection: Express Entry / Expression of Interest
AdUnit Name: [ForumThreadViewRightGutter]
Enabled: [Yes],
Viewed On: [Desktop],
Dimensions: [[300,250],[300,600]]
CampaignId: [/22646143967/candadavisa/ForumThreadViewRightGutter],
forumSection: Immigration to Canada, subForumSection: Express Entry / Expression of Interest
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser.
AdUnit Name: [AboveMainContent]
Enabled: [Yes],
Viewed On: [Desktop],
Dimensions: [[728,90],[970,250],[300,250]]
CampaignId: [/22646143967/candadavisa/ForumHeaderGeneric],
forumSection: Immigration to Canada, subForumSection: Express Entry / Expression of Interest
Hello guys,
Did anyone of you have any problems uploading PDF documents into their ePR application?
I have been trying all day and it keeps on telling me (Wrong file format) even though my files are small size PDFs
it accepts word files and jpg files as well. Any ideas?
Thanks
Hanan22 said:
Hello guys,
Did anyone of you have any problems uploading PDF documents into their ePR application?
I have been trying all day and it keeps on telling me (Wrong file format) even though my files are small size PDFs
it accepts word files and jpg files as well. Any ideas?
Thanks
Use Chrome browser and login via incognito mode or private browsing mode. All files will have to be PDFs except the digital photo.
Stanlee said:
Use Chrome browser and login via incognito mode or private browsing mode. All files will have to be PDFs except the digital photo.
Thanx Stanlee but it is the same issue even via incognito mode
I tried all browsers too, same issue.
Are you sure your files are less than 4mb or approx 3900kbs?
Hanan22 said:
Hello guys,
Did anyone of you have any problems uploading PDF documents into their ePR application?
I have been trying all day and it keeps on telling me (Wrong file format) even though my files are small size PDFs
it accepts word files and jpg files as well. Any ideas?
Thanks
1st Solution: word- Clear all cache and cookies and any hosted data from your browser then try uploading.
2nd Solution: Try uploading your documents on outlook.com, open in online word and export them to PDF format.
3rd Solution: Raise a Support ticket within your CIC Profile. they may fix it for you.
Itsmee said:
Are you sure your files are less than 4mb or approx 3900kbs?
Yes I am sure all files are within size limits
g_singh76 said:
1st Solution: word- Clear all cache and cookies and any hosted data from your browser then try uploading.
2nd Solution: Try uploading your documents on outlook.com, open in online word and export them to PDF format.
3rd Solution: Raise a Support ticket within your CIC Profile. they may fix it for you.
Thanks.
1st and 2nd Solutions are not working, and I have raised a technical issue within my account

http://www.canadavisa.com/canada-immigration-discussion-board/visa-documents-uploading-problem-t219070.0.html
Check this post...may be try internet explorer
Itsmee said:
http://www.canadavisa.com/canada-immigration-discussion-board/visa-documents-uploading-problem-t219070.0.html
Check this post...may be try internet explorer
Thanks a lot, I tried all available browsers; same issue

Hanan22 said:
Thanks a lot, I tried all available browsers; same issue
http://www.canadavisa.com/canada-immigration-discussion-board/freaking-out-cant-upload-pdf-files-for-online-application-t415787.0.html
Sorry to hear this..hope someone could help
Itsmee said:
http://www.canadavisa.com/canada-immigration-discussion-board/freaking-out-cant-upload-pdf-files-for-online-application-t415787.0.html
Sorry to hear this..hope someone could help
Thank you so much for your help
Hanan22 said:
Thank you so much for your help
Did installing Opera Browser solve your issue?
g_singh76 said:
Did installing Opera Browser solve your issue?
unfortunately NO

What size are the PDFs and have you logged in and out again? What version of Adobe?
AdUnit Name: [BelowMainContent]
Enabled: [No],
Viewed On: [Desktop],
Dimensions: [[728,90],[300,250]]
CampaignId: [/22646143967/candadavisa/ForumHeaderGeneric],
forumSection: Immigration to Canada, subForumSection: Express Entry / Expression of Interest
AdUnit Name: [Footer]
Enabled: [No],
Viewed On: [Desktop],
Dimensions: [[728,90],[300,250]]
CampaignId: [/22646143967/candadavisa/ForumHeaderGeneric],
forumSection: Immigration to Canada, subForumSection: Express Entry / Expression of Interest