Guys, you can only ask so much from any visa office but chc has already given him a huge favour by asking him to send his IELTS separately coz you are suppose to send all your docs together. Even if he tries to send written explanation that still means that immig officer has right to either award points for that or not to award any points without asking any further docs. I believe that if you dont score minimum of 67 than your application will be refused without any leniency. Any letters of consideration won't do the trick. Only option is if you can reappear in IELTS to improve score and it to CHC. They might consider that, who knows........
I'm sorry to hear you are so sad but I would try what others have suggested write a covering letter, explaining that you had taken the Ilets and the score was not as you had expected and that you are booked onto another exam and give them the date, and that you will forward these results to them with the first test results also so that they can see you have made a marked improvement on your first test.
Dear zakout,
i feel sorry for u...if ur deadline is over then u r really in great trouble... I think u should send your IELTS result and a cover letter mentioning that u r reappearing for IELTS to score better, request them to give u another chance.
for a band of 4.5 or less maximum score that can be acheived in R,W,L is 2 points so his total is 4 points and not 5 points, check the table carefully on cic website