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Fingerprint delayed and final Notice

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Bells! said:
Hello guys! I am a bit concerned. Is it normal that IRCC havent received my fingerprints results? It is already 6 weeks passed. I called the RCMP they told they had sent them on 3 April. Than I called IRCC they said they didnt receive them yet. I even sent the webform with my dcn confirmation number of submission.
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