Hello All,
I have a question. Here's some context from my previous post. So I received this "information letter", where they asked me to submit the passport within 30 days, in order to issue a CoPR apparently. Sent passport with photos on 28 August.
30 August - Passport received by IRCC in Hamilton, Ontario. However, there has been no update on the portal

. Is this normal? I do know that my shipment reached, because I can see that on my Fedex tracking info.
Does anyone know, what the average return time is? Will the portal update at all? Also, I noticed another funny thing. When I click on the "information letter" on the portal now, the page won't load at all

- is that normal? I mean I did save a copy of the pdf, but that seems odd

. The other messages open just fine.
-Sankalp