The myCIC account will not show any significant update(except for few ghost updates) till your passport is stamped or you receive the CoPR.
You can speak with the IRCC call center agent. You need to have patience(that's the most important thing) because you may have to call multiple times. You need to have your Application#, UCI#(they may ask for additional verification) handy.
Client Support Centre agents - Monday toFriday, 8 a.m. to 6 p.m.(EST) except for statutory holidays. Services are available in French and English.
If you are calling from Outside of Canada youcan use Google Hangout/Skype. Check the tipon how to call from outside Canada:
https://www.immigroup.com/news/how-call-citizenship-and-immigration-canada-outside-canada
If you are living in Canada you can order GCMS notes from:
https://atip-aiprp.apps.gc.ca/atip/(this service is free) or use getgcms.com to order your notes if you are outside of Canada(this requires some payment).
During your call you should ask the following questions:
- Status of your Eligibility - Passed or Met or Review Required ?
- Status of your Criminality - Passed or ongoing ?
- Status of your background or security check - Passed or Not Started or Ongoing ?
Answer to these will help you determine what’s going on with your application.