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C_Survival

Star Member
Apr 22, 2014
166
4
Hi Guys,

I received my application file number in March and I still cannot view me ECAS (online status), it says "We were not able to identify you using the information you provided".

anyone has or had the same problem? I double checked my information many times, no luck.
 
Hi

I have same problem. Received my uci and other details before 2 days. Still can't login to ecas. I called them today and told them about this problem. They asked for screenshot which I sent today. And they will get back within 24 hours. So I guess latest by Monday evening. Well that's what they are saying anyway.

Good luck
 
iam_toby said:
Try different versions of first name and last name.

I was able to log in eventually, they messed up my given name, I sent them an email to correct my name on their file though and they said they did. Thanks!
 
C_Survival said:
I was able to log in eventually, they messed up my given name, I sent them an email to correct my name on their file though and they said they did. Thanks!

Most welcome, I glad you figured it out eventually!
 
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